Our Company

First General Services Muskoka was established in 2004 and has led the property and damage restoration industry in technology, service,education and customer approval rating ever since. Coordinating your restoration needs with your Insurance Company, our focus is always on offering you peace of mind and satisfaction in an otherwise stressful situation.

We take pride in the insurance companies we represent and are committed to giving the ultimate in customer satisfaction!

When we say First General Services Muskoka provides emergency and catastrophic restoration services around the clock, that means we respond to your claim 24-hours a day, 365 days of the year, holidays included. Our ability to react quickly helps to ensure your safety and protection of your personal property and business assets. In fact, First General's ability to arrive at the site equipped and prepared can substantially reduce losses by providing prompt detailed reports with well-defined cause-of-loss photographs and accurate repair estimates.

Once in action, First General Services Muskoka's restoration and claims support teams work around the clock to assess damage and take immediate steps to stabilize the situation. Regardless of the size or type of structure, whether damage is a result of vandalism, accident, fire, smoke, mould, wind or flooding we have the specialized knowledge and training.

Insurance restoration is our year-round business. In this regard, the Insurance Restoration Industry is a truly unique business. On any given day, at any given time we stand ready to provide full support to our clients with positive action to all calls, requests and assistance.

Our Team

Although First General Services Canada is a National Service Provider to the Insurance Industry, First General Services Muskoka is a locally owned business located in the heart of Muskoka. We can draw from the expertise and resources of a National team of Certified experts in a time of need. To serve you better, all of our employees are certified specialists and are constantly updating their expertise in restoration technology.

Owner Ron Dahl, has been in the Insurance Industry his entire working life. He is a Chartered Insurance Professional with the Insurance Institute of Canada and is Certified in Disaster Restoration. Ron has participated in several mediations and has appeared as a Professional Witness in court with respect to damage quantification. As an Independent Insurance Adjuster for over 17 years, Ron is very familiar with all aspects of the Insurance world. Ron is an advocate of continuing education and takes his commitment to customer satisfaction very seriously, as witnessed in the Testimonials tab of this web site

As a member of the Institute of Inspection, Cleaning and Restoration Certification, Clean Trust, we are ready to provide you with the information and service you would expect from the best. First General Services Muskoka has worked closely with all the Insurance Companies across the country and continue to work hard to serve you better.

Our Commitment

From the customer service representatives to the project managers, every employee of our professional restoration team understands your needs. We are committed to working with you through each stage of the restoration process, allowing you the security and relief that your property is in good hands. Our written warranty on our workmanship for as long as you own your property, is an example of our commitment to your satisfaction. Our on-line survey for all customers of First General Services Muskoka, shows that we care what you think. Your opinion on all aspects of your claim, is very important to us and is used as a tool to ensure the satisfaction of future customers and helps identify room for improvement with all our staff.


Emergency Tips

Feeling helpless when a property loss occurs is a normal reaction. We recommend the following tips.

Emergency? Contact First General Services Muskoka More Information...

Contact First General Services Muskoka to Contain Your Emergency


"Wayne, work looks great, you do amazing work. Thanks for all your efforts and hard work, I wouldn't hesitate to have you come back sometime for a beer. You're a great worker, much appreciated."
- Shayne R.

"Hi Ron, I want to thank you again for responding so quickly to our water loss, particularly on New Year's morning. As you know we were headed to Timmins that day so your assistance was very much appreciated. Many thanks for the great job you're guys did."
- Peter H

"Ron, thank you so much for the quick response at Laura's place. I am so grateful. Thank you so much for your excellent knowledge and service, I hope you and your family are doing well."
- Hilary R.

"Hi Ken, Cliff and I are so pleased with the great job you and the crew did in restoring the lower level of our home. Thank you."
- B.H.

Find Out About First General Services' Muskoka Customers Read More Testimonials...

Read First General Services' Muskoka Customer Testimonials...

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