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Fire and Smoke Damage Restoration

Smoke damage continues to penetrate and attack exposed surfaces impacting the environment until cleaned with appropriate organic cleaning solutions. Boarding up of unprotected openings prevents unlawful entry and further damage. Once the site is stable and safe, a thorough scope of smoke damage repairs can be generated for approval by all parties, followed by the initiation of restoration. Only experienced fire damage and smoke damage restoration experts can eradicate any residual smoke odor and return the property to its pristine condition. First General Muskoka has the expertise and experience to complete all initial, ongoing and final stabilization of the property's ambient indoor air quality levels and the odor content of its materials. We commit to a two hour response time under normal circumstances and will use sufficient cleaning resources to complete stabilization in the shortest period possible.

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Content Claims Inventory Service

In many situations, the loss of sentimental possessions is paramount to its owner. When fire or water damage requires the assessment of contents, First General Muskoka has access to leading experts in the restoration of personal possessions such as fine arts, jewelry and specialty electronics. We orchestrate the presentation of all relevant documentation for your perusal and claim and assist with value engineering decisions. Damaged contents deteriorate quickly but immediate attention can reverse their decline and restore them to prime condition.

The handling and possible moving of contents to a remote location for more specialized cleaning, or in some cases putting the contents into sealed containers on site, are also normal occurrences resulting from an insurance claim. One major concern is always the ability to properly identify the contents and their condition at the time of loss. First General Muskoka has the expertise and technology to handle a full contents inventory service with documentation. This inventory process provides a complete photo library of your contents and their condition. This process ensures that all documented items are handled properly from the moment they leave your property, to the minute they are returned to you. First General Muskoka provides you with a complete chain of custody whether contents are being repaired, cleaned or disposed.